Digital transformation turbocharges appetite for on-demand IT services

Staying flexible

Most businesses today operate in a complex technological environment and find themselves having to pivot quickly in reaction to external forces. The as-a-service delivery model for IT hardware, software and services is a compelling offering for companies of all sizes as it gives them the ultimate ability to be flexible and stay competitive amid this challenging backdrop, particularly when competitors are moving equally fast, if not faster.

Matt Codrington, managing director of Lenovo Australia and New Zealand

Matt Codrington, managing director of Lenovo Australia and New Zealand. 

This approach to IT also gives enterprises leeway to dial up or down infrastructure deployment as they see fit, without incurring significant capital outlay like they have done so in the past. This can help reduce any financial burden or commitment for a business, which can be crucial in an environment where inflation continues to rise.

Unencumbered by the need to manage complex IT, companies can make quick and effective decisions and respond to market or consumer demands as they come. Not being able to react fast enough to market changes, for instance, can leave businesses trying to play constant catch-up instead of being trailblazers in their industry.


We’ve seen this occur repeatedly in various industries, where failure to embrace technology has resulted in businesses losing out to competitors and eventually ceasing to operate.

Keeping focused on business goals

Pulled in multiple directions across various priorities, IT leaders have the daunting task of keeping pace with technology while addressing their company’s business needs. With a scalable, cloud-like consumption model and predictable payment options for hardware and service inclusions, such as Lenovo TruScale, as-a-service is designed to free in-house teams from handling routine and tedious IT processes and infrastructure maintenance.

It also ensures that a company’s tech stack can be tailored and set up for success as challenges evolve. This enables them to focus on creating higher-value business initiatives and drive transformational change.

Simply put, CIOs can spend their time innovating on new applications that can help contribute to higher value initiatives dedicated to growing the business, not managing IT. This is becoming increasingly important as the role of CIOs step into a more strategic role, rather than a supporting function.

Areas that are increasingly now under the purview of CIOs outside of technology include ESG, diversity, equity and inclusion, human resources and talent acquisition, and even sales and marketing. As a result, CIOs are under intense pressure to perform and deliver results according to hard-hitting business metrics, like creating new business opportunities and revenue streams.

Embedding ESG into tech decisions

Increasing adoption of ESG initiatives is also driving organisations to rethink their IT installed base. More and more, businesses are after transparent, high-quality solutions that allow them to deliver a sustainable IT infrastructure anytime, anywhere.

They are also after services that can enhance their functions to track and deliver insights required to make decisions. This ensures that businesses can deliver on their ESG promise and reduce the risk of greenwashing.

As anyone in IT knows, success follows the ability to react agilely to unforeseen challenges, without worrying about whether all components of the tech stack are working as they should.

Companies best positioned to achieve this are those willing to be flexible and open to new technology solutions as they become available and can consume them on an as-needed basis.

Matt Codrington is managing director of Lenovo Australia and New Zealand.

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Digital transformation turbocharges appetite for on-demand IT services


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